How to Choose a Garage Door Repair Service in Pasadena!

Picking the right company to handle the installation or maintenance of garage doors is a vital decision for any homeowner. You may need to review several things before you choose the best. Here are some things to consider when choosing a garage door repair Pasadena Company.

Reputation

Garage door installation and repair are expensive investments, so you want to leave these projects in the hands of the right professionals. Building a good reputation in the industry takes years of hard work and persistence. How long the garage door repair company has been in business speaks a lot about their work ethics. Never be afraid to go with a garage door repair company that is more experienced than others. List down companies with a good reputation, years of experience, and a solid customer base. You would not want to end up hiring a fly-by-night repair company and pay for the consequences of poor quality service later. When in doubt, ask your trusted family, friends, and acquaintances for honest recommendations.

Previous Projects

Almost all garage door companies have websites that offer references or testimonials from past customers. There are also service rating websites that you could go through to read comments about a specific garage door company. Naturally, you would lean towards companies that have more positive reviews than others. While this could be a good indicator of quality service, nothing beats the old-fashioned way of asking people who have used such services in the past. Don’t hesitate to ask the company for previous projects or reviews from actual customers. If you have spare time, visit some former clients and ask about the service quality and their experience with a particular garage door company.

Product Range

Garage doors have been evolving since the time of their invention in 1921. Since then, the garage door service industry has come a long way in terms of product trends and standards. A great garage door company keeps up with the modern trends in designs, styles, and materials. They should be able to introduce you to a variety of garage door types and styles and carry a wide range of brands of doors and components to allow you more options. Some companies would even let customers design their custom garage doors using interactive design tools. When calling companies around, ask if they have a showroom or catalog where you can view the products.

Reliability

You’ve probably been in a situation where your garage door broke, and you really needed to call for an emergency garage door repair. But what if the service you need isn’t always available? It is a common problem with start-up and amateur garage door repair businesses. Your garage door can fail just when you need it to be working, so you want a company that offers emergency services 24/7. A veteran garage door company would have an ample supply of replacement parts in their inventory, ensuring you can get prompt and timely service.

Warranty

Warranties protect your garage doors from defects and guarantee quality workmanship. Warranty plans differ from one garage door company to another. You want a company that provides fair warranty terms on products and services. New doors are covered by a manufacturer’s warranty, which means the manufacturer will replace or repair parts that fail within one year from the installation date. Say you need a garage door opener repair; warranties may cover the components used but may not include the labor. Always clarify if the warranty covers both parts and labor.

Customer Service

Customer service may be the first thing that draws you to a garage door repair company. After all, you want to be treated by a company as if you were their only customer. From the initial contact to your repaired garage door turnover, a company should provide you with an excellent experience. You can immediately sense the quality of a company’s customer service from the moment you give them a call. Their phone numbers must be reachable, and the personnel should be able to answer any of the questions you might have. Communication is another good indicator of good quality service. The company should keep you updated throughout the entire installation or repair process.

Are you from Pasadena and looking to get your garage door repaired? Then, you have most definitely come to the right place. At Stuart Brothers Garage Doors, we are a local garage door repair company that has been providing our services to the Los Angeles area for many years. Call today for high-quality garage door repair in Los Angeles.