Unlike many free email services such as Gmail and Yahoo, Microsoft Outlook is an email client that provides much more than just sending and receiving emails. The users are able to enjoy a number of robust features including calendars, notes, appointments, contacts, personal data and even sorting and searching emails based on several attributes. This service offers these features to make everything more organized and sorted. Many a time, a user can encounter [pii_email_ccc72642c6c6e3fe8a61] error message at the time of sending an email. Some of the causes of this error are mentioned below:

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  Corrupted Outlook History

One of the reasons why you may receive this error message is that the history of this application has been corrupted. Due to this, it is unable to connect to the server giving [pii_email_ccc72642c6c6e3fe8a61] error. 

• Virus and malicious message

If you have received an email containing a malicious message, which is not used frequently, you may encounter this error message.

• Interruption due to Anti-Virus 

It has been observed that anti-virus tends to interrupt the working of MS outlook and prevents it from interacting with the email server.

• Storage of previously closed invoices

In previous versions of MS outlook, the billing systems were not included. The invoices cannot be found and you cannot delete them. This issue may give rise to the error message [pii_email_ccc72642c6c6e3fe8a61]. 

• Improper installation

In many events, you can encounter this error if the file that you have downloaded to install MS outlook is corrupted or the installation itself was interrupted.

• Cache and cookies accounts

If you have not cleared your cache and cookie accounts for a long time, you are likely to get this error message. The multiple Outlook accounts also cause this error code to pop-up on the screen while you are working with the emails. 

Steps to resolve [pii_email_ccc72642c6c6e3fe8a61] Error Code

This error code will hinder your working and you will not be able to send emails. If you want to get rid of [pii_email_ccc72642c6c6e3fe8a61], you need to follow the below-mentioned steps:

• Clearing cache and cookies- You might consider it as a basic step but you need to start from this step to deal with [pii_email_ccc72642c6c6e3fe8a61]. Deleting them not only makes the process faster but also affects the performance of other applications as well.  It is always a good idea to schedule the deletion automatically or manually once a week or month depending on your usage. To get the best results, you should reboot your system and open the application. If it does not work out, you need to perform the next step.
• Get the newest version or update an old one- We already know by now that the error may occur due to the outdated version of MS office, which may conflict with other files and applications. It is strongly recommended to get the newest version of MS Outlook. If you are using an old one, you may be prompted to update it. After installation, restarting the system will take effect. It is also suggested to close and relaunch many times.
• Disable Anti-virus or email security software- If getting rid of the history and the old version of MS Outlook does not help; you need to disable the anti-virus or any security software installed on your system. Sometimes, they interrupt the communication between the client and server. By disabling them, the client is able to interact with the server and it starts to work properly.
• Resetting email account- The old records and emails may get harmed and corrupted over a period of time. These backups can trigger [pii_email_ccc72642c6c6e3fe8a61] on the user’s screen. Most users have reported that getting an email account reestablished has helped resolve this error message.
• Contact the customer support- If you have tried everything else including rebooting the system a number of times, it is time to get in touch with Microsoft customer support. When you contact them, you need to ensure that you provide every detail regarding when you started to get [pii_email_ccc72642c6c6e3fe8a61] error code on the screen, the steps you have taken till now to resolve and the effects of these steps. If you give them detailed information, you are likely to get faster results and get the issue resolved in no time.
• Working with MS Outlook web application- As they say, the show must go on, your work must be uninterrupted no matter when you get the issue resolved. To do so, you can connect to the web application of MS outlook. You can use your registered account details to log onto the email account and get started.

Microsoft Outlook works well with all the Windows operating systems. However, it may conflict with a few versions. It is recommended to interact with the support to know more about any known issues between the OS and MS Outlook.

Edward Bertrand