Top Questions to Ask When Hiring A Commercial Cleaning Company
Hiring a commercial cleaning company can be a daunting task. Still, if you do it the right way, you can find a commercial cleaning and janitorial service provider that you can build a strong working relationship with that can last for several years.
There are many benefits of hiring commercial cleaners such as getting the job done correctly and dealing with trained and skilled staff. It also saves you time. But with so many commercial cleaning companies in the market, it becomes challenging to choose the right one. Here are some questions to help you separate a good cleaning company from a fake one.
- How many years have you been in business?
Although every company starts from somewhere, you wouldn’t want your premise to be the training ground for a new cleaning company. Experience is vital when it comes to cleaning. If you want exceptional results, hire a cleaning company that has been operating for quite some time.
- Do you screen your employees and perform background checks?
All commercial cleaning companies must screen their employees for drug use and verify that all of them don’t have a criminal history. A good commercial cleaning should always strive to get candidates who are a good fit. This can be achieved by performing personality testing or verifying previous employment and checking references. Doing a background check is a sure way to get experienced and trustworthy employees.
- Do all the staff go through a training program?
After the cleaning company has hired the right candidate, they need to give them the tools they need to perform the job. This means training the employees to help them to deliver quality service consistently. Besides, if your premise has unique requirements, then you need to hire a cleaning company that provides staff training geared toward your company’s unique needs.
- Are you insured?
Before you hire a janitorial service provider, make sure that they have the proper insurance required by your state’s regulations. Having adequate insurance will protect you in case of an injury or damage to your property. The types of coverage that an office cleaning company must have include general liability, automobile liability, workers’ compensation, and umbrella policy. Hiring an insured company will give you peace of mind because you will know that you are adequately protected.
- Do you bring your own supplies?
The best commercial cleaning company should bring their own cleaning supplies when coming to do the cleaning. Many cleaning companies advertise cheap service, only to find out later that you need to provide your own supplies. You should avoid such companies because they may not be legitimate cleaning companies. The cost of supplies is usually included in the price the companies charge for their services.
- What are your rates?
Although pricing is not always an accurate measure of good work, a company that’s transparent about their rates is usually more trustworthy. Make sure you understand your cleaning needs before you ask the company about their rates. Also, ask if they offer any kind of packages.